How StudyLock handles your family’s information

StudyLock is operated by the independent team behind StudyLock. For the purposes of this policy, “we” and “us” mean StudyLock; “you” means the parent or guardian who creates and looks after the account.

• Parent account information. Your name (if you provide it), email address, a password that is stored in hashed form, and your sign-in method if you choose to sign in with Google.
• Child account information. A first name or nickname, grade level, and an optional avatar and colour chosen by the parent. We do not ask for a child’s email address, photo, birthday, school or location.
• Study session and activity data. Which child opened the study gate, when it opened, how long the unlock lasted, which subjects were drawn, how many questions were answered, and whether the answers were right on the first try.
• Quiz and learning performance data. Practice rounds, daily challenges, badges, streaks, points and learning goals, so you can see how practice is going over time.
• Device and usage analytics. General technical details such as device type, browser, app version, timestamps and a region-level location derived from your connection, plus basic usage events (for example, that an account was created or a gate was opened). Device identifiers are used only for this app’s own analytics and to keep your account secure.
• Payment information. Subscription and purchase records, plus a receipt email address. Card details are entered with our payment provider and never reach StudyLock.
• Messages you send us. If you use the Contact page, we keep your name, email address and message so we can reply.

• To create and run parent and child accounts, and to manage screen access rules.
• To write grade-level questions and track learning progress over time.
• To provide account support when you ask for help.
• To keep your account secure and prevent misuse of the service.
• To send service messages, such as verification codes and password resets.
• To understand which parts of the app are working, using aggregated usage counts.

We do not sell your information, and we do not use it for advertising.

StudyLock is intended for use by children under parental supervision. Accounts are created and owned by an adult, and children sign in only on a device their parent has set up.

For parents, this means:

• You can add, edit or delete a child profile at any time from your dashboard, along with the study rules attached to it.
• You can see all activity recorded for your children, and you can delete past study sessions and practice rounds.
• You can ask us to delete a child’s data, or your entire account and its data, using the Contact page. We respond within 30 days.
• We do not require, and ask you not to add, personal details beyond a first name or nickname for a child.

When a child profile is deleted or the account is closed, the study data for that child is deleted with it.

We share information only with service providers that help us run StudyLock, and only what they need to do their part:

• Our hosting and database provider, which stores app data securely.
• Our payment provider, which processes checkout, subscriptions and receipts.
• Our email provider, which delivers verification codes, password resets and account notices.

We may also disclose information where the law requires it, or where it is needed to protect someone’s safety. If StudyLock is ever transferred to a new owner, your information would move with it under the same terms described here.

Account, child and study data is kept while your account is active, so your progress history stays intact. When you close your account or ask us to delete data, we remove it within 30 days, except for records we must keep for tax, accounting or fraud prevention, which are retained only as long as required.

Passwords are stored hashed, access to your family’s records is limited to your account, and connections to StudyLock are encrypted. No online service can promise perfect security, but we work to protect your information and will tell you if a breach ever affects your account.

• Update your name, email and child profiles from the app.
• Delete individual sessions and practice rounds from your progress history.
• Ask for a copy of your data, or ask us to correct or delete it.
• Close your account at any time.

To use any of these, or to make a data deletion request, use the Contact page.

If we make a meaningful change, we will update the date at the top of this page and, for significant changes, let account holders know by email.

Questions about privacy, or a request to delete data? Reach us through the Contact page and choose “Privacy” as the subject where offered. We reply within 30 days.